For Urban Citizens

Its hard to find event, dealing with too much pampering of urban regimes within the our current social setup. We the citizens of the cities are bound to act only when pushed to corner in the event of disaster (natural or man mase) for the benefit of larger masses. Otherwise its always 'We' and 'They' while defining the relationship between citizens and administration. We are not in talking terms with citizens neither citizens like to interact with us in saying what they desire. On the event of public private programmes it becomes difficult to manage and take clue from the people on the streets. Moreover the governence has never been closer to citizens in the present context. Its upto the citizens to write their greviences in a peice of paper the post or mail to nearest office to get it resolved. How we are going to improve further the level of interaction in order to assure to improved quality of services from city administration?